Post an agent you wish existed, or upvote the ones you’d pay for. Share the ones you like with your network.
The most upvoted ideas of the last 7 days.
Answers “where is my parcel?” on the store’s site by looking up the live Shopify order and tracking status, and hands anything unusual to a person. Order-status questions are the biggest share of support tickets for small stores, so the merchant pays to get them off their plate.
Walks a shopper through the store’s return policy, checks whether the order is eligible, offers an exchange first and starts the return in Shopify once the shopper confirms. Small apparel and gift stores would pay to cut the back-and-forth emails.
Answers website visitors for plumbers, electricians and cleaners when nobody can pick up: explains services and service areas, collects the job details and photos, and books a callback. The owner pays because every unanswered enquiry is a job that goes to a competitor.
Answers the questions a mechanic’s front desk gets all day: hours, standard prices for common jobs, how long a service takes and what to bring. It takes a callback request with the car and the problem, so the shop owner stays under the hood.
Handles a vet clinic’s non-medical questions (hours, prices for routine visits, what to bring, how to prepare a pet for surgery) and takes appointment requests for the team to confirm. Anything that sounds urgent goes straight to the clinic’s phone line.
Answers customers’ how-do-I questions from a product’s live documentation, links the right page, and keeps a list of questions the docs couldn’t answer so the founder knows what to write next. Small SaaS teams would pay per month instead of hiring support.
Answers repeat questions in an open-source project’s or indie product’s community from its docs and past answers, and tags a maintainer when it isn’t sure. Many people who never post a question will happily ask a bot.
Lets subscribers of a DTC brand skip a delivery, swap a flavor or change the date in chat, and when they want to cancel, explains the options and cancels on request with no tricks. Brands pay because many cancellations are really ‘I have too much’.
Walks staff at a 5 to 50 person office through everyday fixes like printers, Wi-Fi, password resets in their own tools and email setup, then writes a clear ticket for the IT provider when it can’t help. Small offices and the IT firms that serve them would pay.