Acceptable Use Policy

1. Prohibited businesses and products

You may not use the Service, publish an Agent or Storefront, or accept payments through the Service for any of the businesses, products, services or activities below. We decide in our sole discretion whether an Agent falls within a category, and we do not grant exceptions.

Adult content and services

• Pornography and other sexually explicit or mature content created for sexual gratification, in any form, including text, images, audio, video and literature, including AI-generated content and sexual or erotic role-play, "companion" or chat experiences.
• Escort, prostitution or sexual services; sexual massage; fetish services; adult live chat, cam and pay-per-view; mail-order brides; strip clubs and similar venues; adult video stores; sex toys and sexual accessories.
• Any content that sexualizes minors or depicts child sexual abuse. We report such content to the National Center for Missing & Exploited Children and to law enforcement.

Gambling, games of chance and contests

• Gambling, internet gambling, casino games, betting, lotteries, sweepstakes, raffles, contests and fantasy sports.
• Games of skill with a monetary or material prize, including video and mobile game tournaments, card, board and darts competitions, and entry or player fees that promise a prize.
• Sports forecasting, odds-making, betting tips or picks, and gambling or gaming consultation, predictions or systems.
• Bidding-fee and penny auctions.

Illegal, dangerous and harmful products

• Illegal drugs, drug mimics and legal-high substances (including kava), drug paraphernalia, and instructions for making or using controlled substances.
• Marijuana and cannabis products, dispensaries, growing equipment or courses marketed for marijuana, and CBD products of any kind.
• Tobacco, e-cigarettes, vapes, e-liquids and related products.
• Prescription drugs, online pharmacies, prescription-only or regulated medical devices, telemedicine and telehealth services, and nutraceuticals or pseudo-pharmaceuticals that are unsafe or make health claims.
• Firearms, ammunition, firearm parts and accessories, suppressors, replica firearms, explosives, fireworks, stun guns, pepper spray, knives and other weapons, and instructions for making weapons.
• Hazardous, toxic, flammable or radioactive materials, restricted pesticides, and mislabeled research chemicals.
• Fake identity documents, fake references, document falsification, and devices that jam or manipulate telecommunications.
• Businesses that promote or incite violence, terrorism, hate or discrimination against people based on race, ethnicity, national origin, religion, disability, gender, sexual orientation, age or any other protected characteristic.
• Any product, service or activity that is illegal where you or your Customers are located.

Financial, lending and money services

• Debt relief, debt settlement, debt negotiation or consolidation, credit repair and credit counseling, debt collection, and paying loans with credit cards.
• Lending, loans, buy-now-pay-later, mortgage consulting, escrow, bank or neobank services, check cashing, money orders and ATMs.
• Money transmission, remittance, currency exchange, peer-to-peer payments, payment facilitation, and collecting or settling funds on behalf of other sellers.
• Investment, brokerage, securities, trading or real-estate investment services; investment advice, trading signals or bots; prop-trading funding programs; and advice or tools promising profit from trading, cryptocurrency, reselling or drop-shipping.
• Cryptocurrency exchanges, wallets, mining, staking, initial coin offerings, NFT minting or sales, and other non-fiat currencies.
• Stored value, gift cards, prepaid cards, virtual credits or in-game currency redeemable outside your own Agent; high-value goods, precious metals and stones.
• Identity theft protection and credit monitoring; extended warranties; insurance; and medical benefit packages.
• Crowdfunding, fundraising and donation collection, including for charities, nonprofits, political or religious organizations.

Deceptive, unfair and predatory practices

• Pyramid schemes, multi-level marketing, get-rich-quick schemes, and "make money online" programs.
• Misleading or unsubstantiated claims, fake testimonials or reviews, high-pressure upselling, and unrealistic incentives to buy.
• Hidden or unclear pricing, negative-option billing, and free trials or memberships that are hard to cancel.
• Selling followers, likes, reviews, clicks, traffic or other engagement; fake or automated accounts; spam or bulk unsolicited messaging, including automated social media, SMS or messaging-app marketing.
• Essay and paper mills, ghostwritten academic work, exam-taking services, and unauthorized resale of certifications, courses or exam content.
• Resale of government services or other offerings without added value; unauthorized services for or by embassies or consulates; and distributing grants or government benefits.
• Telemarketing, door-to-door sales, remote tech support scams, "device cleaner" or scareware products, and other practices regulators consider unfair, deceptive or abusive.

Surveillance, security evasion and unauthorized access

• Spyware, stalkerware, keyloggers, and tools that monitor a person or device without their knowledge and consent.
• Phone, device or carrier unlocking, jailbreaking or IMEI-changing services.
• CAPTCHA-solving services and tools that bypass bot detection, paywalls, rate limits or other access controls.
• VPN, proxy and anonymization services, and residential-proxy or IP-rotation networks.
• Account takeover, credential stuffing, carding, card testing, and selling stolen or leaked accounts, credentials or data.

Other prohibited categories

• Content or goods that infringe intellectual property, privacy or publicity rights, including counterfeit or unauthorized branded goods, pirated software, media or course material, illicit streaming or IPTV, unauthorized resale of software licenses or keys, and unlicensed use of another person's name, likeness or voice.
• Legal services such as bankruptcy, bail bonds, or collection of funds other than legal fees; and Agents that represent themselves as a licensed lawyer, doctor, pharmacist, financial adviser or other licensed professional.
• Dating, matchmaking and marriage-brokerage services.
• Psychic, fortune-telling, astrology and similar services where prohibited by local law or by your payment processor.
• Airlines, cruises, charter and private flights, timeshares, and travel clubs or reservation services.
• Cyberlockers and file-sharing services, and hosting or reselling access to other people's content.
• Reselling raw access to AI models, including running an Agent as a general-purpose proxy, API or chatbot whose main purpose is to resell model usage rather than provide your own product.
• Any business involving a sanctioned country, region or person listed in Section 2 of the Terms, or goods or services restricted by export controls.
• Any business that is prohibited by the payment processor you use or by card network rules in the country where you or your Customers are located.

2. Topics that need extra care

Some Agents are welcome on AgentFront but carry more risk. If your Agent gives information about health, wellness, mental health, nutrition or fitness, law, tax, money, insurance, immigration or employment, you must:

• present it as general information or education, not as diagnosis, treatment, legal representation or individualized financial advice;
• state on your Storefront and in the Agent's opening message that it is an AI system and not a licensed professional, and tell Customers to consult a qualified professional before acting;
• configure the Agent to decline requests that need a licensed professional, and to point people in crisis, or at risk of harming themselves or others, to emergency services or a crisis line;
• not make claims about cures, guaranteed results, weight loss or income; and
• have the qualifications, licenses or insurance your jurisdiction requires if you offer professional services alongside your Agent.

The Service is for adults. Agents may not be designed for, marketed to, or knowingly used by children under 18.

3. Content and Output rules

You may not submit, and may not configure an Agent to generate, display or distribute, Content or Output that:

• is sexually explicit, or sexualizes, exploits or endangers children in any way;
• harasses, bullies, threatens, intimidates or defames anyone, or reveals private information about a person without their consent;
• promotes, glorifies or gives instructions for violence, terrorism, violent extremism, self-harm, suicide or eating disorders;
• attacks or demeans people on the basis of a protected characteristic;
• gives meaningful help creating biological, chemical, nuclear or radiological weapons, explosives, or weapons capable of mass harm;
• is malware, or gives working instructions for hacking, fraud, phishing or other crimes;
• depicts a real person without their consent, including face swaps, deepfake images, video or audio, voice clones, and realistic synthetic images of identifiable people;
• is disinformation intended to deceive, including about elections, voting, public health or emergencies, or impersonates a candidate, official, government body or news outlet;
• infringes copyright, trademark, privacy, publicity or other rights; or
• is spam, or is designed to manipulate search rankings, reviews or engagement.

4. Responsible AI

When you build or use an Agent, you must:

• make clear that people are talking to an AI system, and never configure an Agent to claim it is a human or to deny that it is an AI when sincerely asked;
• not impersonate any real person or organization, or present Output as written by a human when it was not;
• not use an Agent to make automated decisions with legal or similarly significant effects on people, such as decisions about credit, employment, housing, insurance, education, immigration or access to essential services, or to rank, score or categorize people for those purposes;
• not use an Agent for practices prohibited by the EU AI Act or similar laws, including social scoring, manipulating people through subliminal or exploitative techniques, exploiting the vulnerabilities of people because of age, disability or circumstances, inferring emotions in the workplace or in education, biometric categorization to infer sensitive characteristics, untargeted scraping of facial images, and predicting criminal behavior from profiling;
• not attempt to jailbreak, bypass or disable the safety systems of AgentFront or our AI model providers, or configure an Agent to help others do so; and
• comply with the usage policies of the AI model providers whose models power your Agent, which we may make available or link to in the studio.

Image generation features may not be used to create realistic images of identifiable real people, sexual imagery, or images intended to deceive, such as fake documents, receipts, screenshots or news photos.

5. Agent actions, tools, code and connectors

Agents can act in connected accounts and run tools, including code you write. You are responsible for every action your Agent takes. You must:

• request only the connector permissions your Agent needs, and use connected accounts only for the purpose the account owner approved;
• require a person to confirm before an Agent sends messages to others, makes purchases or payments, deletes or changes important data, or takes any other action that is hard to undo;
• not use connectors or tools to send bulk or unsolicited messages, scrape or harvest data in breach of a website's or service's terms, or access accounts and data you are not authorized to access;
• respect the terms, rate limits and API policies of every Third-Party Service your Agent connects to.

Code tools and MCP servers you build on AgentFront run in our sandbox. You may not use them to:

• mine cryptocurrency, run proof-of-work, or use compute for anything other than serving your Agent;
• scan, probe, attack or send unsolicited traffic to any network or system, or run proxies, relays, tunnels or open redirects;
• escape, probe or weaken the sandbox, or access other users' data, secrets or resources;
• contact destinations outside the allowlist you declared, or hide what your code does, for example through obfuscation or downloading and running code at runtime; or
• store or transmit malware, credentials you are not authorized to hold, or other people's personal data beyond what your Agent needs.

6. Personal data and privacy

Creators must:

• collect only the personal data your Agent needs, tell Customers what you collect in your own privacy policy, and have a lawful basis for it;
• not use an Agent's chat to collect government ID numbers, full payment card numbers, bank account numbers, passwords or one-time codes, or health, biometric or other sensitive data, except through features we provide for that purpose;
• not sell or share Customer data, or use it to build profiles, for advertising or for purposes Customers would not expect;
• not use an Agent or the Service to track, surveil, locate or identify people without their knowledge and consent; and
• respond to Customers' privacy requests as the law requires.

7. Payments and selling

When you take payments through the Service, you must:

• sell only the Agent and business you described to us and to your payment processor, and tell both of us before what you sell changes;
• not process payments for any other business or person, sell through another merchant's account, or disguise the nature of a transaction;
• not take payments that are not for genuine access to your Agent, or run test charges with cards you are not authorized to use;
• show the full price, billing frequency, trial terms and how to cancel before a Customer pays, and make cancelling as easy as signing up;
• not use the Service to evade, split or hide transactions to avoid dispute, fraud or chargeback monitoring; and
• comply with the terms and restricted-business rules of your payment processor and the card networks.

8. Platform integrity and security

You may not:

• probe, scan or test the vulnerability of the Service, or breach or circumvent any security or authentication measure, except through a coordinated disclosure you have reported to support@agentfront.me;
• access the Service by automated means other than our published interfaces, or scrape Storefronts, Agents or other users' Content;
• interfere with, disrupt or overload the Service, other users or our providers, including through excessive requests;
• circumvent plan limits, usage limits, credit metering, rate limits or content filters;
• create multiple accounts, or use stolen or fake identities, to get extra trial credits or free usage, or to evade a suspension;
• sell, transfer or share accounts, AI credits or access to the studio; or
• use the Service to build or train a competing product, or to copy our templates, designs or software.

9. How we enforce this Policy

We review new Creators and Agents, and we use automated systems and human review to detect activity that may violate this Policy. We may review Storefronts, Agent configuration, tools and code, and, where necessary to investigate a specific report or risk, conversations and other Content.

If we reasonably believe that you have violated this Policy, or that an Agent falls within a prohibited category, we may take any action we consider appropriate, in many cases without notice, including: removing Content or Output; requiring changes to an Agent; disabling tools, code, connectors or image generation; unpublishing a Storefront; disabling payments; withholding AI credits; suspending or closing your account; and reporting to law enforcement, regulators, our payment and AI model partners, or the National Center for Missing & Exploited Children. Credits and fees are not refunded when we act on a violation.

Where practical and lawful, we will tell you what we did and why. If you think we made a mistake, reply to our notice or write to support@agentfront.me within 30 days, and a person will review the decision.

10. Reporting abuse

To report an Agent, Storefront or Output that violates this Policy, email support@agentfront.me with the URL and a description of the problem. To report copyright infringement, follow the notice process in the copyright section of our Terms of Service. If someone is in immediate danger, contact local emergency services first.

11. Changes to this Policy

We may update this Policy as laws, our partners' requirements and the Service change. We will post the updated Policy here with a new effective date and, for material changes, notify Creators by email or in the studio. Changes take effect when posted, except where the law requires notice, in which case they take effect after that notice period. If your Agent falls within a newly prohibited category, we will give you reasonable time to wind it down unless the law or a partner requires us to act sooner.